Terms of service

Terms & Conditions

This website is operated by Avery’s UK. These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products from Averys. By accessing our site or placing an order, you agree to be bound by these Terms.

1. Eligibility

By placing an order with us, you confirm that:

  • You are at least 18 years old (or have permission from a parent/guardian).
  • The information you provide is accurate and complete.
  • You are legally capable of entering into binding contracts.

2. Products

All products are subject to availability.
We reserve the right to:

  • Discontinue products at any time.
  • Limit quantities per customer.
  • Update product descriptions, pricing, or imagery without notice.

We aim to display colours and details accurately, but variations may occur due to screen settings or photography.

3. Pricing & Payment

All prices are listed in GBP and include VAT, unless stated otherwise.

We reserve the right to change pricing at any time.
Payment must be received in full before an order is processed.

Accepted payment methods: [Insert Payment Methods].

4. Order Acceptance

Once you place an order, you will receive an email confirmation. This does not mean your order has been accepted.

We reserve the right to:

  • Cancel or refuse any order.
  • Cancel orders suspected of fraud or unauthorised activity.

If we cancel your order, you will receive a full refund.

5. Shipping & Delivery

Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by couriers, customs, or events outside our control.

UK bank holidays may affect or delay delivery and shipping times.

Customers are responsible for providing accurate shipping information. We are not liable for lost parcels due to incorrect addresses.

6. Returns & Exchanges

You may return items within 14 days of receiving your order, provided that:

  • Items are unworn, unwashed, and in original condition.
  • All tags are attached.
  • Items are returned in original packaging.

We reserve the right to refuse returns that do not meet these conditions.

Refunds will be processed to the original payment method within [Insert Number] working days after approval.

Sale items may be non-refundable unless faulty.

7. Faulty or Damaged Items

If you receive a faulty or damaged item, please contact us within 48 hours of delivery with:

  • Your order number
  • Clear photographs of the issue

We will review and resolve promptly.

8. Intellectual Property

All content on this website - including branding, logos, product designs, graphics, and text - is the property of Averys and may not be used, copied, or reproduced without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Averys shall not be liable for:

  • Indirect or consequential losses
  • Loss of profits, business, or data
  • Delays beyond our reasonable control

Nothing in these Terms limits your statutory rights.

10. Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

11. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of that country.

12. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.